Refund policy
We want you spending your time chasing birdies—not chasing customer service.
If something isn't right with your order, let us know. We'll work with you to make it right.
30-Day Quality Guarantee
We stand behind every shirt we send out. If your order arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery and we'll work with you to make it right.
Depending on the issue, we'll provide an appropriate replacement or refund at no additional cost to you.
To help us get things resolved as quickly as possible, please email returns@teedup.shop with:
- Your order number
- A brief description of the issue
- A clear photo showing the item and area of concern
There's usually no need to send a damaged or defective item back to us. We'll review your request and let you know if anything else is needed.
Made Just for You
Our products are made to order, which means we don't keep warehouses full of shirts waiting for someone to choose them. Your Tee’d Up Golf Co. gear is produced specifically for your order.
Because of this, we don't accept returns, refunds, or exchanges for incorrect size selection, change of mind, or buyer's remorse. We strongly recommend checking the size guide on the product page before ordering.
Of course, if we send you the wrong size or wrong product, that's on us—and we'll make it right under our 30-Day Quality Guarantee.
Questions?
We're here to help. Contact us anytime at support@teedup.shop.
Our goal is simple: make resolving a problem quick, easy, and stress-free so you can get back to worrying about your next round—not your previous order.
Policy Updates
Just like your golf swing, we're always looking for ways to improve. We may update this policy from time to time, so the latest version will always be posted here. If you ever have a question, don't hesitate to reach out—we're always happy to help. support@teedup.shop.